Our Privacy Policy

1. Information We Collect

When you visit or interact with our Site, we may collect the following information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment details (processed securely via third-party payment gateways)

  • Order history

b. Automatically Collected Information

  • IP address

  • Browser type and version

  • Device information

  • Pages you visit and the time/date of access

  • Referring URL

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, understand user behavior, and analyze traffic. You can control cookie settings in your browser.

2. How We Use Your Information

We use the data we collect for the following purposes:

  • To process and fulfill your orders

  • To communicate with you about your order or inquiry

  • To provide customer support

  • To improve our website and shopping experience

  • To personalize your experience and recommend products

  • To send marketing emails and promotions (with your consent)

  • To detect and prevent fraud or unauthorized activity

3. Sharing Your Information

We never sell your personal information. We may share data with trusted third parties in the following cases:

  • Payment processors (e.g., Stripe, PayPal) to securely process transactions

  • Shipping and logistics partners (e.g., UPS, DHL) to deliver your furniture

  • Customer service platforms (e.g., live chat tools or email support services)

  • Marketing and analytics tools (e.g., Google Analytics, Meta Ads) to better understand user behavior and improve our offerings

  • Legal authorities if required by law, regulation, or legal process

Each third party is only given access to the data necessary for their function and is bound to confidentiality and data protection requirements.

4. Your Rights and Choices

Depending on your location (e.g., if you're in the EU/UK under GDPR, or in California under CCPA), you may have rights such as:

  • Accessing the personal data we hold about you

  • Requesting correction or deletion of your data

  • Objecting to or restricting our processing

  • Withdrawing consent for marketing communications

  • Requesting data portability

To exercise these rights, contact us at [Insert contact email].

5. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, including to comply with legal, tax, or accounting requirements. You may request deletion of your information at any time unless we are required to retain it.

6. Security of Your Information

We take appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is completely secure. We encourage you to use secure passwords and limit access to your devices.

7. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or partner brands. We are not responsible for the privacy practices or content of those websites.

8. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal data from children. If you believe we have mistakenly collected data from a child, please contact us so we can delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we do, we will revise the “Last Updated” date at the top. Continued use of the Site after changes indicates your acceptance of the updated policy.